Data Protection

Privacy Policy Pemata123 β€” Our Commitment Protecting Your Data

Pemata123 takes every player's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information at all times.

Last Updated: 1 January 2026

How Pemata123 Keeping Your Data Safe

Your privacy is more than a legal obligation to us β€” it is part of the trust you place in this platform.

Full Data Encryption

All personal data and transactions are protected with 256-bit SSL encryption. Your information cannot be accessed by unauthorized parties under any circumstances.

No Data Sales

Pemata123 does not sell, rent, or trade players' personal data to third parties for marketing purposes. Your data belongs entirely to you.

Data Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team.

Secure Storage

Data is stored on servers protected by strict access controls, next-generation firewalls, and continuous round-the-clock threat monitoring.

Legal Compliance

Pemata123's privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international online gambling industry standards.

Marketing Opt-Out

You may choose to receive or opt out of marketing communications from pemata123 at any time through your account settings, with no restrictions.

01 Introduction

Pemata123 is fully committed to protecting the privacy of every individual who uses our platform. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you register and use pemata123 services.

By using the pemata123 platform, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this policy, please discontinue use of our platform.

This Privacy Policy applies to all services provided by pemata123, including the website, mobile app, and any other digital platforms operating under the pemata123 brand.

Our Commitment: pemata123 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data that is strictly necessary and never sell your information to any third party for commercial purposes.

02 Types of Personal Data We Collect

Pemata123 collects various types of information depending on how you interact with our platform. The following are the categories of data we collect:

Registration and Identity Data

  • Full name as shown on official identification documents.
  • National identification number (MyKad) or passport number.
  • Date of birth and gender.
  • Current residential address.
  • Mobile phone number and email address.

Financial and Transaction Data

  • Bank account number and bank name for withdrawal processing.
  • Records of deposits, withdrawals, and transaction history within the platform.
  • Registered digital wallet details (Touch 'n Go eWallet, GrabPay, Boost).
  • Records of bonuses and promotions claimed.

Usage and Technical Data

  • IP address and device information used to access the platform.
  • Web browser type, operating system, and screen resolution.
  • Login history including approximate time, date, and location.
  • In-platform behavioural data such as games played and session duration.
  • Cookies and tracking technologies are described in a separate section.

Note: pemata123 does not collect credit or debit card information directly. All payments are processed through licensed and certified third-party payment gateways that comply with PCI DSS standards.

Summary of Data Types and Purposes

Data Type Example Primary Purpose
Identity Name, MyKad, date of birth KYC verification, fraud prevention
Contact Email, phone number Account communications, notifications
Financial Bank account number Withdrawal processing
Technical IP, device type Security, fraud detection
Usage Game history Responsible gambling, improvement

03 How We Use Your Data

Every piece of data collected by pemata123 has a clear and legitimate purpose. We use your information for the following:

  • Account management: Creating, verifying, and maintaining your player account.
  • Transaction processing: Processing deposits, withdrawals, and bonus payments securely and accurately.
  • Identity verification (KYC): Verifying that you meet the platform's age and eligibility requirements and preventing identity fraud.
  • Customer support: Handling your inquiries, complaints, and support requests more effectively.
  • Platform security: Detecting and preventing fraud, money laundering, and multi-account usage.
  • Legal compliance: Meeting the reporting and auditing obligations required under Malaysian law.
  • Service improvement: Analyzing usage patterns to improve the gaming experience and platform performance.
  • Marketing communications: Sending offers, promotions, and updates β€” only if you have consented to receive them.
  • Responsible gambling: Monitoring wagering patterns to identify players who may need assistance or self-protection limits.

Pemata123 will not use your data for any purposes not stated above without first obtaining your consent.

04 Data Sharing with Third Parties

Pemata123 does not sell or transfer your personal data to third parties for their own marketing purposes. However, we share data in the following limited situations:

Trusted Service Providers

We work with selected service providers who help us operate the platform, including payment solution providers, gaming software providers, identity verification service providers, and customer support platforms. All parties are bound by strict confidentiality agreements and may only use your data for purposes we specify.

Legal Obligations

Pemata123 may disclose your personal data if required by law, court order, or a request from Malaysian law enforcement agencies. We will notify you of any such disclosure unless prohibited from doing so by law.

Business Transfer

In the event of a merger, acquisition, or sale of pemata123 assets, user data may be transferred as part of that transaction. You will be notified before your data becomes subject to a different privacy policy.

Our Guarantee: In all data sharing cases, pemata123 ensures that recipients comply with data protection standards equal to or higher than those we uphold.

05 Cookies and Tracking Technologies

The pemata123 website uses cookies and similar tracking technologies to enhance the user experience and ensure the platform's core functions operate correctly.

Types of Cookies We Use

  • Essential cookies: Required for core functions such as login sessions and security. Cannot be disabled.
  • Performance cookies: Collecting anonymized data on how users interact with the website to help us improve it.
  • Functional cookies: Storing your preferences such as language, display settings, and recent game history.
  • Analytical cookies: Used to understand traffic patterns and user behaviour in aggregate, anonymised form.

Managing Cookies

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality and your gaming experience. Essential cookies cannot be disabled as they are required for your account security.

06 Data Security

Pemata123 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, damage, or accidental disclosure.

  • Data encrypted in transit using TLS 1.3 protocol.
  • Data encrypted at rest using AES-256 standard.
  • Strict role-based access control β€” only authorised staff may access user data.
  • Regular security audits conducted by independent third parties.
  • Intrusion detection system and 24/7 threat monitoring.
  • Regular vulnerability assessments and penetration testing.

While we do our best to protect your data, no system can be guaranteed 100% secure. You also play an important role by keeping your password and account login details confidential.

In the Event of a Data Breach: In the event of a data breach affecting your rights and freedoms, pemata123 will notify you and the relevant authorities within the timeframe required by law.

07 Your Rights Regarding Personal Data

As a pemata123 platform user and under the provisions of Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:

πŸ”
Right to Access

Requesting a copy of the personal data we hold about you at any time.

✏️
Right to Rectification

Correcting inaccurate or outdated data through your account settings or our support team.

πŸ—‘οΈ
Right to Erasure

Requesting the deletion of your data, subject to applicable legal retention obligations.

🚫
Right to Object

Objecting to the processing of your data for direct marketing or certain profiling purposes.

πŸ“¦
Right to Data Portability

Receiving your data in a machine-readable format for transfer to another platform.

⏸️
Right to Restriction

Requesting a restriction on the processing of your data under certain legally defined circumstances.

To exercise any of the above rights, please contact the pemata123 support team. We will process your request within 14 business days. In complex cases, this period may be extended to 30 days and we will inform you of the reasons.

08 Data Retention Period

Pemata123 only retains your personal data for as long as it is needed for the stated purposes or as required by Malaysian law.

  • Active account data: Retained for the duration your account is active and for a minimum of 5 years after account closure for legal compliance purposes.
  • Transaction records: Retained for 7 years for financial reporting and anti-money laundering purposes.
  • Communication logs: Retained for 3 years from the date of last interaction.
  • Cookie data: Session cookies are deleted when you close your browser; persistent cookies are stored for the duration specified in their respective cookie settings.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

09 Third-Party Links and Services

The pemata123 platform may display content or provide access to third-party game provider services. This Privacy Policy applies only to pemata123 and does not cover the privacy practices of those third parties.

Every game provider or payment processor integrated with pemata123 has its own privacy policy. We encourage you to read the relevant provider's privacy policy when interacting directly with their services. pemata123 is not responsible for third-party data practices that are outside our control.

10 Changes to This Privacy Policy

Pemata123 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons. The latest version will always be available on this page with a clear update date.

For significant changes, we will provide clearer notice via email or in-platform notifications before the changes take effect. Continued use of the pemata123 platform after such changes constitutes your acceptance of the updated Privacy Policy.

Our Recommendation: Check this page regularly β€” at least every three months β€” to stay informed about how we manage your personal data.

11 How to Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact the pemata123 Data Protection Officer through the following channels:

  • Email: [email protected] (text display only)
  • General Support Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon within the platform
  • Response Time: Within 14 working days for privacy-related requests

For more information about your rights under Malaysian law, you may also refer to the Department of Personal Data Protection Malaysia. For issues related to responsible gambling, visit the page Responsible Gaming us.

Join Pemata123 with Full Confidence

Your data is safe with us. Register an account today and enjoy a secure, fair, and entertaining online gaming experience with pemata123.

Bahasa Melayu